Frequently Asked Questions

I have a dental problem or I am in pain. Can you see me today?

Yes, if it is a working day we absolutely will try our best to see you on an emergency basis today.

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How long do I have to wait for a routine appointment?

We can usually get you an appointment within a couple of days. Our goal is to have minimal wait time for our patients. Delaying treatment can make a dental problem worse and could cause you more pain or suffering and increase cost of treatment. We are here to help and will do everything we can so you do not have any unnecessary waiting time.

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Does your office accept children?

Yes. We are a full treatment facility and are happy to accept your whole family. If your child needs to see a specialist we will advise you. However, we are able to provide majority of the routing work for children and are happy to welcome your whole family.

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At what age should a child come in for his/her first dental visit?

It is recommended that your child comes in around his/her first birthday. Our goal is to prevent dental problems and the first visit of a child to a dental office should not be associated with pain. At the first visit the dentist will examine the child’s teeth. The goal also is to get the child familiar with the dental office and get to know our staff as their friends. We let the child play with the dental chair and he gets to pick a toy from the treasure chest.  If the child is very unhappy with coming, we do not force an examination and try again in 6 months. The goal is to become a friend and someone the child trusts. No treatment is ever forced on the child and most children quite happily let us clean their teeth on a gradient.

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How much would my dental treatment cost?

We are fortunate today that there is so much technological development in the field of dentistry and we are able to provide you with a variety of treatment options. The cost of treatment is easily determined after a complete check-up of your teeth and it depends on the choice you make. Our dentist will present all treatment options and help you make the best decision for you.

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Do I have to pay upfront for all dental treatment if I have insurance?

No, you don’t need to pay upfront for all your dental treatment as we will accept payment from your dental plan and help you with all the necessary paperwork.  

You are however, responsible for any part of your treatment that your dental plan does not cover and this would need to be paid at the appointment after your treatment is done.

It is in your best interest to understand your dental plan and you should have a booklet detailing what your plan covers. Our staff is experience in this area and can help you any questions you may have.

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Do I have to do treatment that is not covered by my insurance?

Dental plans are not custom made and they may not help you to pay for all the treatment you need. It is important to care for your teeth as your mouth is an important part of your body. Our dentists will help you to understand your treatment options and help you work out a step by step plan so you are able to get the treatment you need.

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I brush and floss my teeth twice every day. Why do I need a cleaning?

This is excellent. However, they are places around your teeth that you may miss and these areas accumulate plaque (bacteria deposits on dried salivary protein). This plaque can lead to cavities and gum disease.  Our hygienist and dentist will ensure that this plaque is removed and if there is any cavity beginning it is detected before it destroys a larger part of your teeth.

We would, as well, advise you of how you can improve your home care, so you need less and less of dental care in the office. Thus you will have healthier teeth with less dental treatment and you will prevent need for extensive dental treatment.

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I have no dental problems. Why do I need a check-up and x-rays?

Unfortunately, dental cavities can develop in your teeth and may not be painful till they reach the nerve. Once a cavity reaches the nerve you would need a root canal treatment or would need to have the tooth pulled. Un-treated this can lead to a sudden abscess and sometimes serious infections.

At a routine dental check-up our dentist will let you know if you have any cavities and often the dentist needs x-rays to see cavities that cannot be detected just by looking. This way if you have any cavities they will be detected and before they cause you a lot of pain and suffering. Cost of dental procedure and the time taken to treat is also much less when the cavities are small.

The other major dental problem that is very common is gum disease and this is also not painful in early stages and is easily treatable by routine dental cleaning.

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I have bad breath and my gums bleed. What should I do?

Although there can be many reasons for bad breath, the most likely cause is gum disease. You should book an appointment right away and our dentist and hygienist will examine you gums and treat them and you can have fresh breath and healthy gums.

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I have problems with my wisdom teeth. Do you remove wisdom teeth in your office?

Yes. We have two dentists who have many years of experience in removing wisdom teeth and we routinely do this procedure in our office. We would also let you know the advantages and disadvantages of removing wisdom teeth and if they are necessary in your case.  In some cases, a person has to see a specialist surgeon and if this is the best option for you, our dentists will advise you.

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What causes cavities and how can I prevent getting cavities?

Sugar is a major cause of cavities. Cutting down on number of times we eat sugar can reduce cavities significantly.  Sugary foods such as candies, gum, chocolates, chocolate milk, fruit juices, coke and canned drinks especially increase the risk of getting cavities markedly. If you do eat any of these, it is best to brush right after or rinse your mouth water.

Regular at home brushing and flossing, eating raw vegetables, exercising and regular dental checkups are also important to help prevent cavities.

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Is teeth whitening safe?

Yes, teeth whitening under the care of a dentist is safe and not harmful to your teeth. It is important to get a complete check-up before you get teeth whitening to ensure that if you have any cavities or gum disease, they are treated before you go ahead with teeth whitening.

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Do you have Free Parking?

Yes, at our 600-2, Lorry-Greenberg Dr. location there is plenty of free parking.

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