You Deserve the Best Dental Care; We Can Help Simplify Your Payment Methods

At Family Dental Care we will work with you to prevent delays to your treatment. We understand that delays in your dental check-ups and treatment can result in not detecting a problem or allowing a small problem to worsen.  This may lead to more pain and suffering and you may need more extensive procedures, and at greater expense.  Timely and routine dental work can prevent many of these procedures, thus saving you time and money.



It is very important that you receive all of the dental treatment you need.  There can be many different treatment options, and our staff will review them in detail to help you make an informed decision on your best course of action.  We will then help you prioritize your treatment and prepare a step-by-step plan so that you can get the care you require.  The cost of treatment varies with the different options and we will discuss this with you as well.

At Family Dental Care, we accept several methods of payment for your convenience: Interac/Debit, Visa, MasterCard, American Express and Cash


We believe that the payment process should not limit or delay your dental care.  We also fully understand that paying for your dental services upfront can be challenging; therefore, Family Dental Care is pleased to offer the convenience of direct billing to your insurance company, if they permit that option.

In these cases, we will:

  • Submit claims electronically directly to your insurer
  • Accept payments directly from the insurance company
  • Help you determine what your portion of the payment will be
  • Assist you in obtaining information from your insurance company

To set this process in place with your insurance company, all we need is your authorization. This will allow us to handle all paperwork and electronic communication with your insurance company and we can provide dental care for you or your family members without delay.

Understanding Your Coverage to Maximize Your Benefit

payment-options-3Insurance coverage can be very complicated and difficult to comprehend.  We completely understand this and help simplify it for our clients.  While you may have private insurance or group benefits coverage, there may be some aspects of your dental care plan that are unclear or have some limitations.  Our experienced Family Dental Care staff members are willing to help you review and understand your coverage so that you can maximize these benefits for yourself and your family.

You may have many questions with respect your insurance coverage, such as:

  • What is my annual limit?
  • How much is my deductible?
  • What will be my co-payment amount?
  • Is the treatment that I require covered?
  • What percentage of my treatment is covered?
  • Am I covered for the cleaning frequency that I need?
  • Will the insurance company send the cheque to my dentist or to me?

While these questions can only be answered by your insurance company, our office staff will help you obtain those answers, so that you will have the information you need to use your coverage to its maximum benefit.  After all, you pay for this service; the more you know about it, the better you can use it.

Focus on your dental care needs while we handle all of the paperwork.  For additional information, call Family Dental Care today at 613-736-5000 or contact us to speak with one of our team members.